Here at HempGo2, we stand by our product. That is why we offer our “You’re Happy or We Aren’t” guarantee. If by chance you are not satisfied with your product purchased through HempGo2, let us know via email, text or phone call. If you are within the first 30 days of your purchase we will honor a full refund of the product.
For all subsequent purchases, returns are accepted within 60 days of receiving the product as long as it is in its original condition and unopened. All we ask is that the product is not used and is in the same condition you received it as well as in the original box and/or packaging. We will ask for any returned products to be sent to the following address.
7322 County Rd 104
Wellington, CO 80549
Please send your package using a carrier that can provide tracking and insurance. HempGo2 is not responsible for items lost or damaged in transit. Once your item has shipped, please email the tracking number for your returned product so we can process your refund in a timely manner as well as note the day of return.